Automatic Gateway Connection Status Emails

Updated by Curtis Mattoon

SiteWorx can automatically send emails reporting changes in gateway connectivity. If a connected gateway disconnects from SiteWorx, SiteWorx can automatically email the end user within 24 hours of the gateway disconnection. Similarly, a disconnected gateway reconnecting to SiteWorx will also trigger a notification email within 24 hours of the gateway reconnection.

This valuable feature allows users to be quickly informed of any connectivity changes and saves time in lessening the need to check the connectivity on the Admin | Network page of SiteWorx. Additionally this feature allows users to more easily manage higher numbers of facilities.

Please email SiteWorxOps@siteworx.io to sign up for gateway connection status emails!


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