Maintenance Tools
Reset Device
Use this tool to reset a specific data field collected by a device, or to completely reset a device back to factory settings. The following data types can be reset: Clear event log Clear usage data Reset real-time clock (match the fixture's internal ...
Manual Fixture Control
Use this tool to help troubleshoot during initial commissioning. It's often used to confirm that dimming wiring is connected properly. Select a fixture on the map grid or in the fixtures tab Go to Edit > Advanced > Manual Fixture Control Move the ...
AES Encryption
Overview Select this option to encrypt the wireless mesh network and minimize security vulnerabilities. Changing the AES Encryption state requires synchronization of the entire installation. Enable Encryption Select Map > AES Encryption In the popup ...
Remove a Device
In Commissioner, right-click the target device Click Delete Fixture Click OK to confirm the change To remove a fixture that's already uploaded to SiteWorx, contact support@siteworx.io.
Change Device Network or Zone
Lighting Devices Double-click on the device under the Fixtures tab Select a new Zone from the dropdown Click OK Sync the Map To move multiple lighting devices to another Zone or Network, click and drag across multiple devices on the map, then right ...
How to find the network of a non-communicating light
Overview When you sync a light, Commissioner will only attempt to communicate with the light on the network listed in the Fixture Network column. If you suspect the light may be on a different network than listed in the map, you can use the "Find on ...
How to wirelessly commission replacement fixtures
Overview This guide details the process for commissioning a replacement fixture following the removal and replacement of a malfunctioning fixture. If you are commissioning a new facility or a large quantity of replacement fixtures, then please visit ...