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Download Device Log
Use this tool to download technical data about a particular device, most often used for troubleshooting purposes and frequently requested by Support. The log file will download to your device in CSV format and can be emailed as needed. It includes ...
Remove a Device
In Commissioner, right-click the target device Click Delete Fixture Click OK to confirm the change To remove a fixture that's already uploaded to SiteWorx, contact support@siteworx.io.
Commission a Lighting Device: Wireless Discovery
Please review the Methods of Commissioning Lighting Devices before proceeding with the steps below. The guide below details how to add fixtures using the import CSV data method. This method is recommended for additions of 10 or less lighting devices, ...
Blink Device
This tool is helpful when trying to locate a fixture in a facility. Use this feature to blink one or more selected fixtures, one at a time. The target device(s) will gradually and continuously dim from 0-100%, as long as the sensor has been ...
Update Device Firmware
Use this tool to update firmware on a device. SiteWorx subscribers receive automatic firmware updates. Do not perform a firmware update unless directed to do so by SiteWorx Support. Note: To update the firmware, the version must be newer than the ...