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Download Device Log
Use this tool to download technical data about a particular device, most often used for troubleshooting purposes and frequently requested by Support. The log file will download to your device in CSV format and can be emailed as needed. It includes ...
Reset Device
Use this tool to reset a specific data field collected by a device, or to completely reset a device back to factory settings. The following data types can be reset: Clear event log Clear usage data Reset real-time clock (match the fixture's internal ...
Blink Device
This tool is helpful when trying to locate a fixture in a facility. Use this feature to blink one or more selected fixtures, one at a time. The target device(s) will gradually and continuously dim from 0-100%, as long as the sensor has been ...
Read Fixture Information
Use this tool to get historical information about a fixture, including kWh used, active time, and inactive time since the last fixture reset. This data is helpful for troubleshooting and may be requested by Support. Select a fixture on the map grid ...
Commission a Lighting Device: Import CSV Data
Please review the Methods of Commissioning Lighting Devices before proceeding with the steps below. The guide below details how to add fixtures using the import CSV data method. This method is recommended for all new installations larger than 50 ...