Troubleshooting Motion Sensors - High Occupancy / Not Dimming

Troubleshooting Motion Sensors - High Occupancy / Not Dimming

Summary

In certain instances, environmental factors within a facility can trigger the motion sensor and cause fixtures to remain in the active state when no human activity is present. This can result in excessive energy use.

Instructions

SiteWorx motion sensors use passive infrared (PIR) technology to detect movement within a field of view. Motion sensor sensitivity is determined by many factors including the direction of motion relative to the sensor, thermal background "noise" and line of sight from target to the motion sensor.  In simplified terms, fixtures detect motion based upon heat differentials and the movement of those heat differentials within the motion detection range.

In certain instances, environmental factors within a facility can trigger the motion sensor and cause fixtures to remain in the active state when no human activity is present.  Below is a list of potential sources of false triggering:
  1. HVAC equipment blowing hot or cold air
  2. HVAC vents causing the fixture to sway back and forth
  3. Hot or moving machinery
  4. Machinery exhaust
  5. Reflective surfaces that could reflect the light from the fixture back into the motion sensor
  6. Non-reflective surfaces in relatively close proximity to the fixture that could reflect the light from the fixture back into the motion sensor
  7. Anything that causes the movement of heat or hot/cold objects
If any sources of false-triggering are apparent, then it would be best to eliminate or reduce the motion sensors exposure to the source of false triggering.  Possibilities include addressing the source of false triggering or adjusting the fixture location.

Heatmap Reports can be useful for identifying fixtures that are being falsely triggered as the occupancies of the lights will be anomalous relative to surrounding fixtures. Useful times for running Heatmap reports are when the facility is known to be unoccupied. The playback mode for SiteWorx heatmaps can add some additional context to the occupancy data.


    • Related Articles

    • Troubleshooting Motion Sensors - Poor Detection

      SiteWorx motion sensors use passive infrared (PIR) technology to detect movement within a field of view. Motion sensor sensitivity is determined by many factors including the direction of motion relative to the sensor, thermal background "noise" and ...
    • Troubleshooting LED Lighting Fixtures

      Overview This guide is designed to help you quickly remedy common fixture issues and gather the necessary information to expedite a support case or RMA if needed. The guide is specific to Digital Lumens fixture models RLE, CLE, DLE and ILE. ...
    • Status Indicator Behavior of Lighting Controls Sensors

      Lighting Controls Sensors For SCN-I/S/R and DLA-I/S/R/E/LLE/M sensors, the DLA will display a blink pattern once every 30 seconds. This is due to the DLA being designed for lower mounting heights and office-type applications where a frequent blink ...
    • Status Indicator Behavior of Digital Lumens Fixtures

      Overview The status indicators provide information on the communications and occupancy status of the LED lighting fixture. The indicator behavior varies based on the fixture model. RLE, CLE and DLA-V The RLE, CLE and DLA-V will display a blink ...
    • Digital Lumens Fixture DIP Switch Settings

      Overview If the fixtures are new and have never been programmed (commissioned) their behavior can be set using the available DIP switch settings. The available settings options and the location of the DIP switches for the ILE, DLE and CLE1 fixtures ...