Account & Organization
Create a New User Account
After the Organization is live, users can begin creating their SiteWorx accounts. Users create their own accounts by following the sign up process in this article. Admins cannot create accounts for users. The below instructions are for Organizations ...
Approve a New User
After new user signs up for SiteWorx, a New User Request Email is sent to all Admin users. Evaluate the user request to decide if they should have access to SiteWorx If the user shouldn't have access, delete the message and email support@siteworx.io ...
Configure User Permissions
User permissions can be configured by Admins at time of user approval or afterwards in the Admin Console. The below instructions are for Organizations without Single Sign-On (SSO). If your Organization uses SSO, user access and permissions are ...
Reset Your Password
Navigate to your Organization's SiteWorx URL Click the Login with SiteWorx button On the log in page, click the Forgot your password? button. On the Request Password Reset screen, enter Organization Name and the email address associated with the ...
Add and Verify your phone number for SMS notifications
To receive SMS notifications in addition to email notifications for an Alarm, you'll need to update your account information with a valid phone number capable of receiving SMS messages. Click your user avatar Click Account Enter your phone number in ...
Update or Delete Users
The below instructions are for Organizations without Single Sign-On (SSO). If your Organization uses SSO, please contact your SSO Manager or IT Department. Remove/Delete a User Users with Administrator level permissions can delete users. To delete a ...
Configure Site Savings
Before users can take advantage of the SiteWorx Savings Dashboard, an Admin must add site-level variable baseline lighting power (pre-retrofit lighting) and local energy costs. To enable Site Savings: Navigate to the Admin Console Click Sites Click ...